Terri Cortvriend

Constituent COVID-19 Resources

Behavioral Health Resources

  • Adults seeking mental or behavioral health support should call BH Link at 414-LINK (5465). For services for children, call 1-855-543-5465.
  • People with moderate to severe opioid use disorder (OUD) can access telehealth service for initiation of buprenorphine treatment at 401-606-5456.

Business Support

  • Business Assistance from Rhode Island Commerce: for business economic support, constituents should visit www.commerceri.com [commerceri.com], call Commerce RI at 401-521-4357 (HELP), or email them at info@commerceri.com.
  • Financial Support: Resources have been directed into the RI community through both federal and state programs. This includes the Paycheck Protection Program (PPP) and Economic Injury Disaster Loans dispersed by the Small Business Administration. For questions on this, please email ppp@commerceri.com.
  • Tech Help: If a business needs help getting online, creating a website, moving to online marketing or ordering, etc., they can access free tech help through RI Commerce. Visit https://commerceri.com/covid-19-business-resources/ [commerceri.com] for more information and to sign up for a consultation with an expert. Thanks to a donation from Microsoft, 500 laptops also have been donated to help businesses with less than 25 employees. More information is available on Commerce’s website: www.commerceri.com.
  • PPE for Small Businesses: Small businesses with fewer than 50 employees can access about a month’s worth of face masks and disinfectant solution from local chambers of commerce and business associations free of charge. Visit https://commerceri.com/covid-19-business-resources/ [commerceri.com] to find the contact information for your local chamber of commerce or business association.
  • Reopening the Economy: For constituents seeking assistance with the reopening of the economy, guidance documents for childcare, faith-based organization, retail, restaurants, and transit can be found on https://www.reopeningri.com/.
  • Department of Business Regulations COVID-19 guidance documents and business assistance can be found on https://dbr.ri.gov/. COVID-19 questions or complaints can be asked at https://dbr.ri.gov/critical/.

Child and Family Assistance

Family Care Community Partnerships (FCCPs) are the Department of Children, Youth and Families’ primary prevention resource for the state. FCCPs partner with families and communities to raise healthy children in a safe, caring environment. The Department recognizes that all families struggle and need supports they can turn to from time to time. These supports range from basic needs to bridging family rifts with the overarching goal of increasing the overall well-being of families. FCCP agencies, which are part of DCYF’s network of prevention-focused providers, brings community-based services to children and families to build a stronger, brighter futures. For more information, or to contact your local FCCP, please visit http://www.dcyf.ri.gov/fccps/.

COVID Guidance in Multiple Languages

  • For guidance documents and support in multiple languages, please visit https://health.ri.gov/covid/multiplelanguages/.


  • All Rhode Islanders are encouraged to use CRUSH COVID RI, a pandemic response mobile app that’s available on smartphones. The app provides Rhode Islanders easy access to all the resources required during the public health crisis, including a location diary that helps users identify the people and places they are in contact with and a symptom checking survey. CRUSH COVID RI empowers users to take an active role in slowing the spread of COVID-19 in Rhode Island and make a difference in the health of your loved ones and your community by helping track the virus in Rhode Island. Download the CRUSH COVID RI app now in the Apple App Store and Google Play to step up and help RI #CrushCovidRI. Visit Health.ri.gov/crushcovid.

Employment Support

  • Unemployment Insurance: Constituents seeking assistance with filing a COVID-19 unemployment claim should first visit dlt.ri.gov for information, applications, and fact sheets. Contact the Department of Labor and Training at 401-234-4280 or dlt.covid19@dlt.ri.gov. The phone line is staffed Monday to Friday during business hours.
  • Employment: Jobseekers should visit www.EmployRI.org to find jobs as well as other important resources including information on unemployment insurance, résumé tips, and other COVID-19 updates.

Food and Medication Delivery Services

  • RI Delivers: Through the Office of Healthy Aging, RI Delivers connects those in quarantine or isolation with access to food and medication delivery services. If you have a question or need further guidance, call 2-1-1 or the Point at 401-462-4444. Visit www.RIDelivers.com for a complete list of delivery options.

Housing Assistance

  • Renters and Homeowners: For constituents seeking housing-related information and resources, RIHousing’s COVID-19 webpage includes important updates and information for renters and homeowners: https://www.rihousing.com/covid-19/.
  • Housing Help RI: A statewide homelessness prevention initiative to assist Rhode Islanders who are experiencing housing insecurity. The program provides emergency housing assistance to very low-income renters who have been severely affected by the COVID-19 emergency and are at immediate risk of homelessness. Information and FAQs can be found online at https://www.housinghelpri.com/.

Medical Assistance

  • Primary Care Physicians: Constituents seeking a primary care physician can access a list of physicians at https://health.ri.gov/find/primarycare/ or contact their community health center for assistance:
  • Family Health Services of Coventry, Phone: 401-828-5335
  • East Bay Community Action, Riverside, Phone: 401-437-1008
  • Wood River Health Services, Hope Valley, Phone: 401-539-2461
  • Tri-County Community Health Center , Phone: 401-519-1940
  • East Bay Community Action Program, Phone: 401-848-2160

Symptom Tracker: The Rhode Island Department of Health is operating an online COVID-19 Self-Checker. This system is intended for people currently located in the state. Visit https://health.ri.gov/diseases/ncov2019/. Testing Sites: Rhode Islanders requiring COVID-19 testing should contact their primary care provider to schedule an appointment, call a respiratory clinic, or visit the CVS Rapid Testing Site.

For the latest information on testing go to https://health.ri.gov/covid/testing/#how

Transportation to Testing Sites

  • Constituents seeking transportation assistance to testing sites can contact the following services: MTM has support in place to transport those enrolled in Medicaid and people who qualify for the Elderly Transportation Program. Eligible individuals call: 1-855-330-9131 (TTY: 711) *This service is only available if no other transportation options are available.

Violence Prevention Support

  • Safe at Home: The Rhode Island State Police launched Safe at Home in concert with leading community organizations to raise awareness of the threat of increased violence during the COVID-19 pandemic. Safe at Home is focused on connecting with those who may be facing violence at home and providing all Rhode Islanders with resources to identify and help those at-risk.
  • Rhode Island Coalition Against Domestic Violence and member agencies are open, as are domestic violence shelters. Those seeking help can call 1-800-494-8100.

Additional Resources and Support

  • For more resources and support, please visit https://health.ri.gov/publications/factsheets/Do-You-Need-Support-for-COVID-19.pdf.